Terms and Conditions
Welcome to velonainc.com (“Site”). These Terms and Conditions (“Terms”) govern your access to and use of the Site, operated by Velona Inc. (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site.
Use of the Site
You must be at least 18 years old to use this Site. You agree to use the Site only for lawful purposes and in accordance with these Terms.
Products and Services
Velona Inc. offers natural oils, soap bases, skincare bases, and related products. All product descriptions and pricing are subject to change without notice.
We reserve the right to:
- Limit product quantities
- Discontinue products at any time
- Refuse any order you place with us
Orders and Payments
By placing an order, you represent that all information provided is accurate and complete. We may cancel or refuse any order for reasons including suspected fraud, supply limitations, or violations of these Terms.
All payments must be made through approved payment methods displayed at checkout.
Shipping and Delivery
Shipping times are estimates and not guaranteed. Velona Inc. is not responsible for delays caused by carriers or customs for international shipments.
Risk of loss transfers to you upon delivery to the carrier.
Returns and Refunds
We accept returns of unopened and unused products within 30 days of delivery. To initiate a return, please contact us at info@velonainc.com.
Refunds will be issued to the original payment method after inspection of returned items.
Intellectual Property
All content on this Site—including text, images, logos, graphics, and product descriptions—is the property of Velona Inc. or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works without our written permission.
User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.
We reserve the right to terminate accounts that violate these Terms.
Prohibited Activities
You agree not to:
- Use the Site for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with Site functionality
- Upload or transmit malware, harmful code, or spam
Disclaimer of Warranties
All products and Site content are provided “as is” and “as available.” Velona Inc. disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Site will be uninterrupted, secure, or error-free.
Limitation of Liability
To the fullest extent permitted by law, Velona Inc. shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or products purchased.
Our total liability for any claim shall not exceed the amount you paid for the product or service at issue.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their content, policies, or practices.
Your interactions with third-party sites are at your own risk.
Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your information.
Changes to These Terms
We may update these Terms at any time. Changes take effect immediately upon posting on the Site. Your continued use constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.
Contact Information
For questions about these Terms, please contact us:
Velona Inc.
info@velonainc.com
